PRIVACY.
PLAIN AND SIMPLE.

Training and service enquiries

We collect the details you enter in the enquiry form to understand and respond to your training or service request. For a service enquiry, relevant details are shared with the local Drain Pros provider handling the job. Your enquiry is stored in the website’s private records and can be accessed by the site owner and people authorised to manage it. It is not displayed publicly.

Submitting the form records your enquiry. Service bookings, care plans and enrolments are agreed separately. It does not create a learner account, take payment or subscribe you to a marketing list. The form does not send an automatic email notification; contact the team directly if you need to confirm receipt.

Sample learning progress

The sample learner area saves completed lesson identifiers in this browser’s local storage. It does not send your answers or sample progress to the team. Use “Reset sample progress” in the learner area to clear it. A shared browser may show the previous user’s sample progress.

Access, correction and deletion

For questions about your information, access or correction requests, or to ask for your enquiry to be deleted, contact info@drainpros.nz. Include your enquiry reference if available. Please do not send payment details or sensitive personal records through the enquiry form.

Programme information

Programme content outlines the intended training pathway. Fees, dates, delivery arrangements, entry requirements, assessment scope and certificate conditions will be agreed before enrolment.

Last updated 18 October 2026.